Glad to know customer service still exists!

So within the past few days I bought a bag of Cool Ranch Doritos... these are mine, to be consumed by me only unless I am feeling particularly generous with my children and give them 2 or 3 chips of their own (and I literally mean 2 or 3 chips, no more!) They are my addiction, I love licking the seasoning off both sides before eating the chip, then when I'm done with my little bowl full (I have to put them in bowls or a cup so I don't eat the whole bag in one sitting) I get to lick the seasoning that has accumulated on my fingers, so delicious! I've always been that person who prefers salty to sweet. In fact there are two candy bars sitting on our counter that a friend gave me, that are just waiting for Danny to get home because even though I'm hungry I would rather not eat than to eat a candy bar. The closest I get to a candy bar is a huge bar of dark chocolate that I will break a piece or two off of occasionally and I don't know if dark chocolate quite counts as candy or not. Anyway so I open this bag of doritos last night expecting all sorts of ranchy goodness but they tasted burned. Yuck! I was all prepared to get on here and call the company Frito Lame or call them Lame Ranch Doritos but I decided to call the 800 number Frito Lay provided. I was expecting a long wait or even no one to answer since it says they close at 4:30 central time and it was 4:14 when I called but I wasn't even on the phone for 30 seconds when a very helpful and nice sounding lady answered. Apparently the proper term for what I was tasting is scorched and after giving her a few numbers off of the bag and the location where they were purchased along with my name and address I was off the phone and eagerly awaiting my coupon for a free bag of Cool Ranch Doritos! Yum! They are my favorites. Now to trick Danny into picking some up on the way home from work while making him think it was his idea... hmm Anyway so there is no need to call them Frito Lame because they are quite good at customer service, they deserve $4 of my hard earned money (well Danny's hard earned money) every week. They probably just bought themselves a customer for life as well as a customer for life for an as yet unknown cardiologist, but that is another post all together (and hopefully about 40 years in the future!)